Resource Center

Documentation & Resources

Comprehensive guides, templates, and policy documents to help institutions, verifiers, and administrators get the most from Credia.

Getting Started

Institution Onboarding Manual

Step-by-step guide for new institutions joining the Credia platform.

PDF2.4 MB

Platform Overview

Introduction to Credia's features, roles, and verification workflows.

PDF1.8 MB

Credential Standards

ID Patterning Guide

Understanding credential and institution ID formats (ISO 3166 compliant).

PDF1.2 MB

Academic Level Codes

Reference for degree, diploma, and certificate classification codes.

PDF850 KB

Bulk Operations

Bulk Upload Template (Excel)

Downloadable Excel template for batch credential issuance.

XLSX45 KB

Bulk Upload Guide

Instructions for preparing and submitting bulk credential data.

PDF1.5 MB

Verification

Verification Guide for Employers

How to verify academic credentials through the Credia portal.

PDF1.1 MB

QR Code Verification

Using QR codes for instant credential validation on mobile devices.

PDF980 KB

API & Integration

API Documentation

REST API endpoints for third-party integrations and batch verification.

PDF2.1 MB

Webhook Configuration

Setting up real-time notifications for credential events.

PDF750 KB

Policies & Compliance

Data Privacy Policy

How Credia protects student and institutional data under national regulations.

PDF1.3 MB

Terms of Service

Legal agreements governing platform use by institutions and verifiers.

PDF950 KB

ID Format

Understanding Credential IDs

Every credential in Credia follows a standardized ID format for easy identification and verification.

Example Credential ID

LR-MO-UNI-0001-CR-2025-00001

LR

Country

ISO 3166-1 alpha-2

Liberia

MO

County

ISO 3166-2 region

Montserrado

UNI

Type

Institution class

University

0001

Inst. #

Sequential number

First in county

CR

Credential

Fixed identifier

Marks credential

2025

Year

Academic year

2025

00001

Sequence

Unique per year

1st of year

Institution Type Codes

UNI: University
COL: College
TEC: Technical Institute
HSC: High School

What Does “CR” Mean?

CR stands for Credential and serves as a fixed identifier in all credential IDs.

This separator distinguishes credential records from other types of IDs in the system (like institution IDs or user IDs).

Format Structure

[Institution-ID]-CR-[Year]-[Sequence]

Why This Format?

Globally Unique

ISO-compliant country and region codes ensure no ID conflicts

Human-Readable

Clear structure allows visual identification of origin and type

Audit-Friendly

Sequential numbering supports tracking and reporting

Support

Need additional assistance?

Our team is here to help you navigate onboarding, credential issuance, and platform integration.

Technical Support

For API integrations, troubleshooting, and platform questions.

support@credia.africa

Institutional Onboarding

Guidance for schools and institutions joining Credia.

onboarding@credia.africa